Last Updated : February, 2025
Welcome to Kahaan Jewels! These Terms and Conditions outline the rules and regulations for using our website, https://kahaanjewels.com/. By accessing or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website.
1. Definitions
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"Company," "We," "Us," or "Our" refers to Kahaan Jewels.
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"User," "You," or "Your" refers to the person accessing or using our website.
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"Service" refers to the website and any features, purchases, or interactions within.
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"Products" refer to all jewelry, diamonds, or other items available for purchase on our website.
2. Use of the Website
- You must be at least 18 years old or have parental consent to use this website.
- You agree to provide accurate and complete information when making a purchase or registering an account.
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You may not use our products for illegal or unauthorized purposes.
- We reserve the right to refuse service, terminate accounts, or cancel orders if fraudulent or abusive activity is suspected.
3. Product Information & Pricing
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We strive to ensure product descriptions, images, and prices are accurate; however, errors may occur.
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Prices are subject to change without prior notice.
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We reserve the right to modify or discontinue products at any time without liability.
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The appearance of gemstones and metals may vary due to display settings and lighting.
4. Orders & Payments
- Orders are subject to acceptance and availability.
- We accept secure payment methods, including credit/debit cards, UPI, and net banking.
- Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance.
- We reserve the right to cancel orders for reasons such as pricing errors, stock unavailability, or fraudulent activity.
5. Shipping & Delivery
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Shipping times may vary depending on location and availability.
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We are not responsible for delays caused by shipping carriers or customs processes
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Any customs duties, taxes, or additional charges are the responsibility of the customer.
- If a package is lost or damaged in transit, please contact us immediately.
6. Returns & Refunds
- We accept returns or exchanges within 7 days of delivery, provided the item is unused and in its original packaging.
- Custom or engraved jewelry is non-refundable unless defective.
- Refunds will be processed to the original payment method within 7-10 business days.
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We are not responsible for return shipping costs unless the item is faulty.
7. Warranty & Repairs
- We offer a 6-month warranty on manufacturing defects.
- This warranty does not cover damage due to improper handling, accidents, or unauthorized modifications.
- Repairs outside the warranty period may be subject to additional charges.
8. Intellectual Property
- All content on this website, including images, designs, and text, is the exclusive property of Kahaan Jewels.
- You may not reproduce, distribute, or modify our content without prior written consent.
9. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- We do not guarantee uninterrupted or error-free access to our website.
10. Governing Law
- These Terms and Conditions are governed by the laws of Gujarat, India.
- Any disputes shall be resolved through arbitration in Gujarat, India.
11. Changes to Terms
- We reserve the right to update or modify these terms at any time without prior notice.
- Your continued use of our website after changes are made constitutes acceptance of the revised terms.
